Submitted Status
2022-07-28 02:22:43 Resolved (No IP Change)

Year Make Model Body
2024 BMW any

Tracking # 20714

Estimated Release Date: Closed
Proposed Resolution: MOTOR stated:
After review of the concern, “spectrophotometer reading” or using a color match camera to get a color code formulation would not be included in refinish labor times. If the business should decide to charge for this step in their repair process, this would require an on-the-spot evaluation.

Inquiry type Refinish Operations
Issue Summary Is the use of color matching camera included in Refinish Time's/ Basic Color Coat Application?
Suggested Action Clarify if use of Camera to determine color needed included or not.